Giantex lounge chair recall issued after customer’s finger amputated; CPSC urges users to stop using chairs and seek refund
The U.S. Consumer Product Safety Commission has recalled about 1,155 Giantex outdoor reclining lounge chairs after a reported finger amputation tied to the chair’s adjustable locking mechanism. Owners should stop using the chairs and request a full refund immediately.
- Recall: About 1,155 Giantex outdoor reclining lounge chairs (model NP10025NY) recalled by the CPSC.
- Hazard: Pinch point in the five‑position adjustable locking mechanism — one reported finger amputation.
- What to do: Stop using the chair and contact Giantex for a full refund or return instructions.
- Where sold: Amazon.com and Giantex.com between August 2023 and October 2025 for about $75–$90.
Key information
Product: Giantex outdoor reclining lounge chair, model NP10025NY. Source: CPSC recall notice.
Hazard
The chair’s five‑position adjustable locking mechanism contains a pinch point that can catch fingers when the backrest position is changed, creating an amputation hazard. The recall follows a reported incident in which a consumer’s finger was amputated.
Units recalled and appearance
Units recalled: About 1,155 chairs. The chair is blue, about 76 inches long, 23 inches wide and 13 inches high; the backrest adjusts from about 13.5 inches to 26.5 inches.
What happened
On May 28, 2026, the CPSC announced the recall after Giantex reported that a consumer’s finger was amputated while adjusting the lounge chair. The agency identified the amputation risk as stemming from the adjustable locking mechanism’s pinch point.
“The injury occurred because the chair’s adjustable locking mechanism has a pinch point,” the recall notice states.
Giantex and the CPSC did not report additional injuries tied to this exact model at the time of the recall. Media coverage emphasized the injury’s severity and repeated the CPSC’s recommendation that owners stop using the product immediately; see reporting from Fox Business and NBC Right Now.
Which chairs are affected
Affected chairs are the blue Giantex reclining lounge chair, model NP10025NY (model number printed on the front and side of the packaging). The product features a five‑position adjustable lock and an adjustable backrest ranging from approximately 13.5″ to 26.5″ high. The chairs were manufactured in China.
How to check if your chair is part of the recall
- Look for the blue fabric and the printed model number NP10025NY on the packaging or label.
- Confirm the chair’s dimensions and the five-position adjustable backrest.
- Verify the purchase date: chairs sold from August 2023 through October 2025 on Amazon.com or Giantex.com are included.
What the company is offering
Giantex is offering a full refund. Consumers have two remedy options:
- Request a prepaid return package to send the chair back to the company.
- Be instructed to destroy the chair following Giantex’s directions and submit photographic proof. Destruction instructions include detaching the headrest pillow and cutting the fabric so the chair cannot be used.
Customers may contact Giantex toll‑free at 844‑242‑1885 (anytime), email support@giantex.com, or visit Giantex’s website and the CPSC recall information page for remedy details.
Regulatory context and marketplace responsibility
The recall highlights questions about safety checks for low‑cost, imported outdoor furniture sold on large online platforms. The CPSC’s role is to remove hazardous products from U.S. homes and inform the public. When dangerous products are identified, manufacturers and platforms typically coordinate to remove listings, notify customers and process refunds.
Investigative note
This recall covers a relatively small number of units — about 1,155 — but the reported amputation has prompted regulatory action and urgent public notice.
Implications for San Luis Obispo, California
Economic impact: The chairs’ $75–$90 price point appeals to budget‑conscious buyers and rental property managers in San Luis Obispo County. Owners should seek refunds promptly to avoid losses; local resale listings should be checked for model NP10025NY.
Public safety and healthcare: The reported amputation is severe and requires emergency care and follow‑up treatment. Local hospitals and urgent care centers should be aware of the recall and document any related injuries for regulatory reporting.
Consumer protection and local government: County consumer protection offices, public affairs teams and community centers can help spread the recall notice and link to the CPSC recall information.
What consumers should do now
- Stop using the lounge chair immediately.
- Check for model number NP10025NY on packaging or labels.
- Contact Giantex at 844‑242‑1885, email support@giantex.com, or consult the CPSC recall page to request a refund or prepaid return.
- If instructed to destroy the chair, follow Giantex’s directions (detach headrest pillow, cut the fabric) and save photographs as proof.
- Seek immediate medical attention for any injuries and keep records for possible reporting or claims.
Sources and coverage
Primary recall notice and product details: CPSC. Additional reporting: Fox Business, NBC Right Now.
For full recall details, see the CPSC recall notice.
